Returns & Exchanges
At UNO AROMA, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused beauty products.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Securely pack the items in their original, unopened packaging to ensure they are not damaged during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing