Frequently Asked Questions
Discover everything you need to know about our luxury fragrances and services.
Are UNO AROMA products cruelty-free and vegan?
Yes, all our fragrances and beauty products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does the scent typically last?
Our perfumes are crafted with high concentrations of essential oils, typically providing a long-lasting scent profile that stays with you for 8 to 12 hours.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order status?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey.
Are your ingredients safe for sensitive skin?
While we use high-quality, dermatologically tested ingredients, we recommend performing a patch test on a small area of skin before full application.